FAQ

I received an email that I created a new ThreeBx account, but I didn’t create a new account.
Most likely, someone tried to create a ThreeBx account using your email by mistake. If this email isn’t confirmed, it won’t be added as confirmed to their T...
Thu, Aug 16, 2018 at 1:58 PM
Why did I get a confirmation email from ThreeBx?
When you create a ThreeBX account or add a new email to your existing account, we'll send you an email. To confirm that you own this email, click on th...
Thu, Aug 16, 2018 at 1:58 PM
How can I make my ThreeBx password strong?
When you create a new password, make sure that it's at least 6 characters long. Try to use a complex combination of numbers, letters and punctuation ma...
Thu, Aug 16, 2018 at 1:58 PM
What steps can I take to protect myself from phishing?
Phishing is a malicious attempt to gain access to your account or record personal information about you by getting you to enter your login or other sensitiv...
Thu, Aug 16, 2018 at 1:59 PM
What can I do to keep my account secure?
Here are a few things you can do to keep your account secure: Protect your password. Don't use your ThreeBX password anywhere else online, and never sh...
Thu, Jun 7, 2018 at 10:25 AM
I got a suspicious email that looks like it came from ThreeBx
ThreeBx will never ask you for your password in an email or send you a password as an attachment. Scammers sometimes create fake emails that look like they’...
Thu, Aug 16, 2018 at 2:00 PM
How do I remove browser add-ons or extensions?
Most web browsers support useful third party add-ons (ex: plugins, extensions) that can add new features and functionality. However, if an add-on or extensi...
Thu, Aug 16, 2018 at 2:00 PM
How do I deal with spam?
Spam involves contacting people with unwanted content or requests. Spam is sometimes spread through clicking on bad links or installing malicious software. ...
Thu, Aug 16, 2018 at 2:00 PM
What can I do about malicious software?
Malicious software is any harmful application or file designed to gain access to your computer or online accounts, such as your Facebook account. If you...
Thu, Jun 7, 2018 at 10:53 AM
How do I change or reset my password?
Change Your Password To change your password on ThreeBx if you're already logged in: Click Settings in the ThreeBx navigation bar and select My P...
Thu, Aug 16, 2018 at 2:01 PM